Client
VicRoads
Timeframe
April 2017 – November 2017
Area of expertise
Agile delivery and governance
Responsible for
VicRoads engaged MH Solutions to oversee the delivery and ongoing management of the Transport Analytics Platform, in order to uplift VicRoads’ business intelligence capability.
Challenge
Our vision with the Transport Analytics Platform was to consolidate disparate sources of data and information in a bleeding edge data warehouse, allowing cross-analysis of data and to make cross referencing easier. We delivered the platform to inform motorists of the estimated travel time during roadworks and to ensure that the data presented to them on the roads was accurate and complete.
Approach
MH Solutions’ experts commenced engagement by clarifying the business’ priorities with a number of business units (i.e. Registration and Licencing, Smart Journeys, Eastern Travel) and identified a product owner for the services about to be built. We established relationships with the key stakeholders and kept them informed and involved throughout the platform’s development.
We then identified the skillset we needed for the delivery team and assembled an agile, multi-disciplinary team consisting of VicRoads’ staff members and contractors. We hired new personnel with skills the team was missing. We facilitated product discovery workshops with product owners and key stakeholders, where we created the vision of “to be” service, drafted architecture of cloud-based data warehouse and created a backlog of user stories.
We implemented a blend of Agile and Waterfall approaches for governance due to the low maturity of the organisation in Agile ways of working. We were reporting progress, budgets, risks and impediments on a weekly basis though standard Project Management Office reporting and at showcases at the end of each sprint. As part of the showcase, we presented reports visually in PowerBI and refined them based on the feedback we received from end users. We reiterated and used the feedback to enhance the platform’s performance.
Outcomes and Benefits
- We established a high-performing, agile multi-disciplinary team.
- We successfully delivered the Transport Analytics Platform.
In October 2017 Transport Analytics Platform won the Gold Disruptor Award from the Australian Computer Society (ACS).